FAQ

Payments & Safety

Goldy Botanicals values the security of your private information. All details entered on our website go through an encrypted secure socket layer technology (SSL). Your details are then securely transmitted in order to be processed and we never see or store your credit card details.

We currently accept Direct Bank Transfer, Credit and Debit Car (VISA, Mastercard & AMEX). We are excited to have more payment options coming soon.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping is free Australia Wide

Yes, we offer free shipping Australia wide.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

All dry herb vape purchases are final and returns are not accepted except for warranty purposes. Returns may be accepted for full or partial refund on other items sold upon our approval if the item is unused with original packaging and/or tags still attached. We reserve the right to refuse refund of payment received if the return order does not meet our requirements.