Terms & Conditions

In choosing to access and/or browse this website and its products you are agreeing to our Terms & Conditions. Goldy Botanicals Pty Ltd reserves the right to update these Terms and Conditions as needed without notice.

By law, those under the age of 18 are not allowed to access this site or purchase any of the smoking products for sale on it. If you choose to make a purchase on this site, you are agreeing that you are over the age of 18. We will not be held accountable for anyone under the age of 18 choosing to access this website illegally.

Various products for sale on this website may not comply with local laws in different parts of the world. Goldy Botanicals Pty Ltd will not be held responsible should ‘you’ the client choose to break your local laws. Any smoking products sold on this website are for use with tobacco or legal herbal alternatives which comply with the law. It is the customer’s responsibility to comply with their own local laws.

  • By choosing to purchase a smoking product from this website, you do so in agreement that you will use that product for legal purposes.
  • You are aware and agree that:
  • Our products, whether offered on this website or via another retailer, are sold in and from Queensland (QLD) and are subject to the laws of QLD.
  • By choosing to place an order to purchase products sold on this website, you are willingly making an offer to us.
  • We reserve the right to refuse service and/or orders placed on any of the products sold on this website.
  • If we accept your offer, that will be communicated to you by way of confirmation. The offer is accepted in QLD, the place for sale, and our terms of business are governed by QLD laws regardless of the location orders are placed and received..
  • It is the customer’s responsibility to ensure that the product being purchased is legal in the state or territory that they reside in.

When you place an order with us on this website, it is your responsibility to provide us with clear and correct personal and delivery information. If we are provided with information that is incorrect, we will not be held accountable for any issues caused by the use of wrong information.

We can’t always guarantee the availability of items on our website and we reserve the right to cancel any order at any time. In the event an item is no longer in stock at the time of purchase, we will promptly notify you so other arrangements can be made.

Shipping may take up to 48 hours after you receive confirmation of your order. You must ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping addresses.

It may take up to 7 working days for delivery and additional time for remote areas or during peak periods. Shipping times quoted are estimates only and not a guarantee of delivery. Once an order leaves our warehouse, Australia Post then becomes responsible for delivery of your items and you will need to contact them directly if you have any issues.

Postage Charges are generally FREE Australia wide. Additional postage may be required for remote areas or overseas customers.

When you make a purchase on the Goldy Botanicals website, you are agreeing that you are an authorized user of the account, credit card or debit card used to place your order.

Payment will be processed at the time you place an order.

All dry herb vape purchases are final and returns are not accepted except for warranty purposes. Returns may be accepted for full or partial refund on other items sold upon our approval if the item is unused with original packaging and/or tags still attached. We reserve the right to refuse refund of payment received if the return order does not meet our requirements.

We will replace any items that are confirmed to be faulty. If you feel your item is faulty, please make contact with us upon receiving it at hello@goldybotanicals.com.au and we will advise you on how to return your item to us.

All prices shown for products on our website are in Australian Dollars and include GST.

You will be billed in Australian Dollars as we are a proud Australian Company.

The billing Company on your bank statement will be Goldy Botanicals Pty Ltd